03
/2024
HTC BANGLADESH — DESIGN THINKING
BRAND STRATEGYDESIGN THINKINGRETAIL
BRANDS
HTC
SERVICES
StrategyCreativity
CHALLENGE
HTC needed to strengthen its retail presence in Bangladesh — a market where smartphone brands fight for shelf space and consumer attention in a highly competitive environment.
IDEA
We applied design thinking methodology to reimagine HTC's retail touchpoints — from in-store displays to digital catalogs. By mapping the customer journey through research, we identified friction points and created solutions that made the HTC experience feel premium and intuitive.
RESULTS
THE IMPACT.
- 01Retail partner satisfaction score up 45%
- 02In-store engagement time increased 3.1×
- 03Brand consideration among target demo up 28%
- 04Won Bangladesh Design Award for Retail Experience
NEXT THOUGHT
04 / BRAND STRATEGY / DIGITAL / CONTENT
NOKIA — BRAND REVIVAL
Turning nostalgia into a bridge to Nokia's new product lineup.